1. Use of the Website

1. The Southern Sun hotels reservations feature of this website is provided solely to assist you in determining the availability of travel-related goods and services and to make legitimate reservations. You agree to be financially responsible for all of your use of this website (as well as for use of your account by others, including without limitation any person under the age of eighteen years of age). You agree that the reservations facilities of this website shall be used only to make legitimate reservations. You understand that overuse or abuse of the reservation facilities of this website may result in you being denied access to such facilities, at the sole discretion of Southern Sun.
2. For any reservations or other services for which fees may be charged, you agree to abide by these terms and conditions as well as, that payment of all amounts shall be paid by you when due and that you shall comply with all rules and restrictions regarding rates and charges as well as in respect of the availability of products or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this website.

2. Content of the Website

Whilst every effort is made to update the information provided on this website on a regular basis, Southern Sun makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of information contained on any of the pages comprising the website and shall not be bound in any manner by any information contained on the website or any of the pages comprising the website. Southern Sun reserves the right at any time to change or discontinue without notice, any aspect, feature or service offered by way of this website. No opinions, information, data or content contained on the website shall be construed as advice and same are offered for information purposes only. Southern Sun gives no warranties and makes no representations as to the accuracy, completeness or reliability of any such opinions, information, data or content. 

3. Copyright and Intellectual Property Rights

This website is solely for your personal and non-commercial use. Copyright and all intellectual property rights in all materials made available through this website are owned by Southern Sun alternatively, Southern Sun is the lawful user thereof and is protected by both South African and international intellectual property right laws. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, or other circulation or exploitation of such material as aforesaid or any component thereof will constitute an infringement of such copyright and other intellectual property rights. The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of Southern Sun alternatively Southern Sun are the lawful users of the trademarks. Nothing contained on this website should be construed as granting any licence or right to use any trademarks without the prior written permission of Southern Sun. Inter-Continental Hotels & Resorts, Crowne Plaza Hotels and Resorts, Holiday Inn, Holiday Inn Garden Court, Express by Holiday Inn and Priority Club are trademarks owned by Six Continents Hotels, Inc. and these may not be used without its permission.

4. External Links

External links may be provided for your convenience, but they are beyond the control of Southern Sun and no representation is made as to their content. Use or reliance on any external links provided is at your own risk. When visiting external links you must refer to that external website's terms and conditions of use. No hypertext links shall be created from any website whether controlled by you or otherwise to this website without the express prior written permission of Southern Sun.

5. Children

If you are under 18 years of age, you may use this website only with the supervision of a parent or guardian. If you represent that you are of sufficient legal age to use this website you will be bound by any legal obligations and liabilities that you may incur as a result of your use of this website and the services. You agree to supervise all usage by minors of this Website under your name or account.

6. Verification 

1. You acknowledge and agree that Southern Sun shall be entitled to establish the authenticity of any communication transmitted to it by way of the Internet which purports to emanate from you. You agree that all instructions, consents, commitments, reservations and any other communications which purport to emanate from you and which are sent to Southern Sun by way of the Internet and which may (as a result of, inter alia, interception, equipment malfunction, the distortion of communication links or any other reason whatsoever) be different from the details actually sent or given, or may not have been given by you at all, shall be deemed to have been given by you in the form actually received by Southern Sun and you will be bound by such details with no liability of whatever nature attaching to Southern Sun in regard thereto.
2. You waive any rights you may have or obtain against Southern Sun arising directly or indirectly from any loss or damage of whatsoever nature which you may suffer as a result of the fact that Southern Sun acts on your instructions or instructions purported to emanate from you. You agree to and hereby indemnify Southern Sun against all and any claims, liabilities, losses, costs, fines, damages and expenses incurred (whether directly or indirectly) by you, arising as a result of the fact that Southern Sun has acted on your instructions or instructions which purport to emanate from you.

7. System Availability

Southern Sun will use reasonable endeavours to maintain full system availability, except during scheduled maintenance periods. 

8. Warranties 

1. You warrant that every instruction and all information given by you to Southern Sun shall be accurate, true and correct. 
2. Southern Sun makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, any services provided via this website or the suitability of any of the services for a particular purpose. As Southern Sun provides certain services to you via the Internet, Southern Sun makes no representations, nor gives any warranties or guarantees of any nature as to the availability of any communications network or systems of any third party on whom you or Southern Sun rely to provide any of the services.

9. Southern Sun Statement of Privacy

1. Your privacy is very important to Southern Sun. To help protect your privacy, we adhere to the following guidelines. -
   1. Sun will explicitly ask when they need information that personally identifies you or allows them to contact you ("Personal Information"). Generally this Personal Information is requested when making reservations, joining the Frequent Guest programme, registering to use this website, when requesting a particular service, when sending feedback or when entering a competition. 
   2. Southern Sun will use your Personal Information to operate the sites, provide services, and to inform you of new features, services, and products, to enable us to process, validate and verify reservation and requests for services and for the purposes for which you specifically provided the information; to improve your experience on our website; to improve and develop new features and services; to alert you to new services and special offers and for other purposes
   3. Should you not wish us to use the Personal Information, please send an e-mail to . 
   4. Southern Sun shall be entitled to disclose Personal Information if required to do so to (a) comply with applicable law or with legal process served on Southern Sun; (b) to protect and defend the rights or property of Southern Sun, and (c) for the purposes of distributing same to various third parties who are involved in the provision of the services provided in accordance with these terms and conditions.
   5. You should also be aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of "cookies." "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on the Websites.

10. Security 

1. The website is viewed over a secured connection. Any information provided by you on this website cannot be viewed by anyone else over the Internet. 

11. General 

1.  Any claim, dispute or impasse relating to these terms and conditions shall by governed by the laws of the Republic of South Africa without giving effect to any principles of conflict of law. You hereby consent to exclusive jurisdiction of the High Court of South Africa in respect of any disputes arising in connection with the services referred to herein, or these terms and conditions or any matter related to or in connection therewith.
2. These terms and conditions constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior oral and written agreements. No failure or delay on the part of Southern Sun in exercising any right or remedy hereunder or enforcing the terms and conditions of this Agreement will operate as a waiver thereof. Headings are for convenience only and not for use in interpretation of these terms and conditions.
3. All provisions of these terms and conditions are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of these terms and conditions which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of these terms and conditions shall remain in full force and effect.
4. Delay or failure to comply with or breach of any of these terms and conditions if occasioned by or resulting from an act of God or public enemy, fire, explosion, earthquake, perils of the sea, flood, storm or other adverse weather conditions, war declared or undeclared, civil war, revolution, civil commotion or other civil strife, riot, strikes, blockade, embargo, sanctions, epidemics, act of any Government or other authority, compliance with Government orders, demands or regulations, or any circumstances of like or different nature beyond the reasonable control of the party so failing, will not be deemed to be a breach of these terms and conditions nor will it subject either party to any liability to the other.

Should either party be prevented from carrying out its obligations by force majeure lasting continuously for a period of 30 (thirty) days, the parties will consult with each other regarding the future implementation of these terms and conditions. If no mutually acceptable arrangement is arrived at within a period of 30 (thirty) days thereafter, Southern Sun shall be entitled to terminate all of its rights and obligations in terms of or arising from these terms and conditions and/or any service forthwith on written notice.

B. DISCLAIMER

Southern Sun shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable, directly or indirectly, to your use of or reliance on any information provided on and via the website or any pages of the website, any e-mails sent from the website, services provided via this website, any viruses that may infect your computer or other property on account of your access to and/or use of this website, use of content, data or information made available via the website, any failure, delay or unavailability of the website or any services offered via the site for any reason whatever and the supply, or failure or delay in supplying any of the services offered via the website and you indemnify and hold harmless Southern Sun in respect of any loss, liability, damage (whether direct, indirect or consequential) or expense of any nature whatsoever, which may be suffered by you or any third party as a result of or which may be attributable, directly or indirectly, to any of the aforesaid.

12. Reservations Terms & Conditions for Hotels

1. Rates are subject to availability and fluctuations.
2. Rates are per night sharing on a per person or per room basis, as indicated.
3. Rates are for accommodation only unless otherwise specified.
4. "B/B" denotes bed and breakfast. "D/B/B" denotes dinner, bed and breakfast.
5. These rates are not available for groups or conferences and a maximum of 9 rooms per booking applies.
6. Rates (excluding Sun Rand redemptions) are non-commissionable to IATA/ASATA registered Travel Agents, on presentation of a referral/payment voucher.
7.  Where Sun Rands may be earned and redeemed, standard Sun Rand redemption conditions apply.
8. Children under 18 (max. 2) stay free when sharing with their parents where family rooms are available.
9. Please note that you will not be charged if you amend or cancel this booking before 11:00 (hotel time) on day of arrival (Booking Site).
10. If a reservation is not cancelled by 11:00 (hotel time) on the day of arrival, the guest is subject to a charge equal to 1 nights accommodation. This amount will be charged to the guests credit card.
11. All accommodation provided in terms of any booking made on this website will be subject to the standard Southern Sun terms and conditions of residence of the hotel concerned.
12. Web check-in service applicable only at hotels participating in this offering and confirmation must be done within a minimum of four hours prior to arrival at the hotel.

13.       Terms and Conditions of the Frequent Guest Programme

1. Sun Rands Redemption Booking Conditions
   1. Bookings must include a Friday, Saturday or Sunday night and cannot be made more than 6 months in advance of arrival.
   2. Southern Sun Resorts redemption bookings cannot be made more than 30 days prior to arrival.
   3. Sun Rand redemption bookings for Paradise Sun, Seychelles, must be made no less than 60 days prior to departure from Johannesburg and are subject to exchange control fluctuations.
   4. A reservation confirmation will be mailed to you only on request or if the booking is made 10 days or more prior to your arrival date.
   5. You can pay in the balance if you have only accumulated 50% of the Sun Rands required for a free holiday. Top up amounts must be paid in full on check-in at the hotel.

14.       General

15.       Payment

By clicking the "I AGREE" button herein, the customer/client signifies and accepts all terms and conditions contained in this Website.

16.       Conditions of Residence